Contact the Catastrophe Services team

Have questions? We're here to get you the right information.

Ways to contact us

Get in touch with someone who can help you find what you need.

We're here to help

Report a claim

Log in to your policy to report your claim, email your claims representative, or call 1-855-347-3939.

Customer service

Call 1-855-347-3939 to contact policy and customer service.

Media relations

If you're a reporter for a national consumer or trade publication, please call Jeff Sibel at (440) 395-0803 or visit our Mediaroom.

Investor relations

For copies of public financial information, call (440) 395-2258.

If you have questions on financial information, call (440) 395-2222.

For stock ownership information, call (866) 709-7695 (American Stock Transfer & Trust Company), or visit our Investors site.