Hurricane Helene Postrike
Important information about your insurance policy
September 29th, 2024
Progressive Customers:
We know you may be feeling overwhelmed right now after Hurricane Helene. Please know we're here to help.
As you start the recovery process, our claims team is on call in your area, 24 hours a day, 7 days a week.
Your family's well-being is our top concern. Please reach out if we can assist you.
Thank you for choosing Progressive. Please don't hesitate to reach out if you need us-we're here to help.
Is my area affected?
We hope that you are safe, and we want you to know that we're here for you. Contact us anytime, day or night, if you need to report a claim.
We're glad that you're our customer, and we promise to be there for you when you need us most.
To minimize your personal impact, please:
- Consider moving your vehicle to the highest elevation. Even moving your vehicle a few feet can make a significant difference in whether flood waters can reach it.
- Remember that it is better to turn around than to drive through flooded streets or intersections. In addition to damage to your vehicle, you risk your personal safety by driving into flood conditions.
- Stay alert and monitor weather forecasts for changing conditions.
As a Progressive customer, your vehicle claims are handled by Progressive Claims Service 24 hours a day, 7 days a week.
If you need to report a claim, you can report it online or call 800-776-4737.
After filing your claim, we'll e-mail you to let you know when you can monitor its status online.
You can rest assured that we will be there to help settle your claim and get you back on the road as soon as possible.
