Alabama Tropical Storm Zeta

Important information about your insurance policy

November 17th, 2020

Progressive Customers:

Progressive claims experts are on alert as a result of Tropical Storm Zeta causing damage in Alabama.

We hope that you are safe, and we want you to know that we're here for you. Contact us anytime, day or night, if you need to report a claim.

The state of Alabama has requested all insurance companies to give their customers time to recover without concerns about coverage. We fully support their action. We're happy to work with you if you need additional time to pay or return requested information — we can extend your due date as late as 12/28/2020. This does not represent a time of free coverage, you simply have a little more time to make the payments.

This applies to all Progressive insurance products that are written in the state of Alabama.

Is my ZIP code affected?

We're glad that you're our customer, and we promise to be there for you when you need us most.

As a Progressive customer, your vehicle claims are handled by Progressive Claims Service 24 hours a day, 7 days a week.

If you need to report a claim, you can report it online or call 800-776-4737.

After filing your claim, we'll e-mail you to let you know when you can monitor its status online.

You can rest assured that we will be there to help settle your claim and get you back on the road as soon as possible.

Report your catastrophe damage or track your claim

Report/view claimOr, call 1-855-347-3939